Our experts support you 24/7 at the slightest suspicion of a cyber attack by phone, email and (if necessary) via remote maintenance. Of course your request will be treated confidentially.
Emergency number for non-members (24h): +49 30 233 2730 95
You can reach our customer service and our cyber experts around the clock, seven days a week. Do you suspect a cyber incident? Don't waste time. Our incident management specialists take care of your emergency and initiate all necessary measures.
Our experts have up to 15 years of experience in the areas of network security, cyber threat analysis, risk assessment, incident response, cyber forensics and much more. We employ highly qualified and certified specialists for remote maintenance as well as for quick Germany-wide service on site.
After each processed cyber incident, we create a complete report for you, which includes a report of the events, the possible causes and recommendations to prevent future incidents. Prerequisite for compliance with reporting obligations and insurance claims.
With the acquisition of the experts for incident response and cyber forensics, Perseus further expands its emergency response offering.
Don't know if it's a cyber incident? No problem. Play it safe and let our experts evaluate your incident. Better safe than sorry.
Our customer advisors will evaluate your incident and, if necessary, initiate immediate measures.
As soon as your suspicions have been confirmed, it is time to act quickly to avoid existence-threatening damage - hacker attacks are a race against time! Our cyber experts support your managers or existing service providers.
We carry out a comprehensive assessment of the incident and decide which measures can reduce or contain damage.
Experience has shown that in 98 % of the inquiries we can clarify or resolve potential cyber incidents from our customers via telephone and remote maintenance.
If the cyber incident has assumed larger proportions, it may not be possible to resolve it via remote maintenance. We coordinate the further measures with IT experts on site.
In our final report, we will summarize the most important findings of a claim.